AI moves from pilots to everyday use in European retail

AI4-Retail synthesis

IGD describes how several European retailers are moving from experiments to operational deployment: conversational assistants at Carrefour Belgium and Jumbo, image recognition at Eurocash, shelf-scanning robots at Tesco and Salling Group, and animal-welfare monitoring at REWE. The cases span customer engagement, on-shelf availability and operational resilience, although the article does not yet publish quantified results for these initiatives.